What are you tracking in your life? Numbers matter — you cannot manage what you cannot measure — but the moment a measure becomes the target, it stops measuring anything. In this episode: Goodhart’s Law, the famous cautionary tales of metrics gamed into uselessness, and why after 30 years and 600,000 people live I can tell you almost nobody tracks what actually matters. The audit: for every number you chase, ask what it’s for — and find your giant nail.
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Transcript
The moment you started tracking it, it started lying
Speaker:to you Well, hello my friend.
Speaker:This is the Daily Podcast.
Speaker:My name's Jonathan Doyle.
Speaker:I wanna ask you a question.
Speaker:What are you tracking in your life?
Speaker:Let's talk a little bit about numbers.
Speaker:One of the key things to genuine personal growth, personal development, leadership,
Speaker:growing businesses, growing anything that's significant to you, is getting
Speaker:really, really good at the numbers.
Speaker:It's that old saying, "You cannot manage what you cannot measure." So I wanna
Speaker:introduce a little sort of paradox here that numbers are really important if
Speaker:you wanna grow, but simultaneously, if the numbers become the thing themselves,
Speaker:they can really lead you off track.
Speaker:Does that sound a little cryptic?
Speaker:So let me clear this up a little bit.
Speaker:First thing, numbers matter.
Speaker:My day is run by a whole bunch of significant numbers, but the central
Speaker:thesis that I wanna introduce in this short message is that the purpose
Speaker:of the numbers is the crucial thing.
Speaker:The numbers that you measure in your life are not the point in
Speaker:themselves, it's where those numbers are designed to be taking you.
Speaker:So it might be weight, it might be, uh, time spent with
Speaker:family, it might be nutrition.
Speaker:There's a whole number of things we can definitely manage and measure, but
Speaker:the problem becomes if we lock into the numbers purely and we lose track of
Speaker:where they're supposed to be taking us.
Speaker:I wanna give you some examples from history of how this plays out.
Speaker:And before we get there, I just, I guess the way I started this, I wanna ask
Speaker:you, are you, what are you tracking?
Speaker:Because I can promise you, after more than 30 years speaking to
Speaker:more than 600,000 people around the world in live events and many, many
Speaker:conversations afterwards, that so few people are really tracking anything.
Speaker:And I think to a degree it is true that you can't really manage and
Speaker:change what's not even being measured, because how do you know if there's
Speaker:been a significant movement either way?
Speaker:So I really wanna put that idea in your head.
Speaker:Numbers do matter.
Speaker:If you wanna grow, if there's some area of your life that you do want
Speaker:to improve, you've gotta start paying attention to the numbers.
Speaker:But in this paradoxical episode, you don't want the numbers
Speaker:themselves to be the pure thing.
Speaker:Why?
Speaker:Let's get back to history.
Speaker:We're gonna talk about something called the Goodhart Law, or Goodhart's Law.
Speaker:This is from the economist, a British economist called Charles Goodhart, and he
Speaker:figured out that in every organization and for every self-improver, they eventually
Speaker:discover that when a measure becomes a target, it ceases to be a good measure.
Speaker:Hear that again.
Speaker:When the measure becomes a target itself, it's no longer useful as a measure.
Speaker:So Goodhart gives an interesting example, uh, example from Soviet-era Russia.
Speaker:Now, I don't know if you know this, but they used to have these five-year plans,
Speaker:centralized control of the economy.
Speaker:They'd send out these plans, and every factory would be regulated
Speaker:and had to produce a certain number of whatever the X was, whatever
Speaker:they were supposed to be producing.
Speaker:And the example, the famous example from Goodhart was Soviet nail
Speaker:factories So they were sent an order that they were to be judged by
Speaker:the weight of nails they produced.
Speaker:So they might say, you have to produce 50 kilos of nails by the end of the
Speaker:month, or 100 kilos of nails, or 10 tons of nails, whatever the number was.
Speaker:The people in the factory figured out that what you could do was just produce
Speaker:a small number of very, very large nails.
Speaker:Like you produce a 10-kilo nail, you can still say, "Hey, we hit the
Speaker:100-ton target," but it just turns out that they're all made up of 10-kilo
Speaker:nails that absolutely nobody can use.
Speaker:So, and on the other side of this, this gets even more amusing, that if the, if
Speaker:the factory was sent an order from Russian central economic control that they had
Speaker:to produce a certain volume of nails, so you must produce 10,000 nails a month.
Speaker:They just started producing tiny little nails that were utterly useless.
Speaker:So you can see in that era that the minute they made the actual
Speaker:measure the thing, it basically broke down in any way as being useful.
Speaker:So are you with me?
Speaker:Yeah, I don't wanna be, I don't wanna lose you here, but basically once you-- as soon
Speaker:as you say, "Hey, the number is the thing.
Speaker:The only thing that matters is the number, not what the number's supposed
Speaker:to actually create, just the number," the whole thing tends to get a bit weird.
Speaker:And the other great example, which was actually 100 years before Charles
Speaker:Goodhart, was when the British had, still had colonial rule over India,
Speaker:and the capital, Delhi, had huge problems with cobras, of all things.
Speaker:So they put out a, an edict that they would pay for dead cobras.
Speaker:So sure enough, cobras start to come in, very dead.
Speaker:But the locals realized that if you bred cobras, you could start getting paid.
Speaker:So people started breeding more and more cobras so they could hand
Speaker:go and kill them and hand them in.
Speaker:And then, of course, they figured out this was a problem, so they immediately
Speaker:dropped the whole thing, and all of a sudden, lots of people had large numbers
Speaker:of cobras that they could no longer sell, so they just released them on the…
Speaker:I don't know if you're finding this funny.
Speaker:I'm really enjoying myself in the studio.
Speaker:So the measure, which was dead cobras, rather than helping with
Speaker:the problem, as soon as it became the fixation point, it actually
Speaker:created a much, much bigger problem.
Speaker:So the message in both of these is that numbers, if they're pursued
Speaker:purely for themselves, can eventually become less than useful to us.
Speaker:So I remember when I was cycling a great deal, I, I, you know, I still do a huge
Speaker:amount of fitness, as many of you know.
Speaker:But for a long time, I was cycling at a very high level, and there's,
Speaker:there was a kind of mystical goal in the cycling community.
Speaker:It was, which was a 500K week.
Speaker:You know, if you did 300Ks in a week, that was pretty standard back then for when,
Speaker:what the kind of riding we were doing.
Speaker:But if you did 500 kilometers in a week, people would notice on Strava, right?
Speaker:They'd see your, your metrics on the Strava app and be
Speaker:like, "Wow, it's a 500K week.
Speaker:You know, it's a 500K week." And you're like, "Yeah, yeah." And a few
Speaker:times I did that, and my memories are, I think once I did a 600K week,
Speaker:and I remember being absolutely destroyed for about the next 10 days.
Speaker:But What I'm trying to share with you is that the magical 500-kilometer number
Speaker:just became a thing in its own right.
Speaker:So it wasn't about whether it was making you fitter or faster or
Speaker:happier, it was just a magical number that magically you chased.
Speaker:So it became, the number itself became pretty useless in the great journey
Speaker:of health and fitness and growth.
Speaker:So that number became something that I became a slave to, and your
Speaker:identity gets tied up in it all, "I must do 500 this week." And then
Speaker:you'll get people on Strava that do, you know, 10,000 kilometers a
Speaker:year is, like, a good benchmark.
Speaker:So people would just chase that, regardless of whether they're getting
Speaker:short-tempered with their families 'cause they can't sleep properly,
Speaker:'cause their cortisol's too high, 'cause they're riding too much.
Speaker:All these things kind of flow from it.
Speaker:So really what I wanna bring you back to today is when we look at numbers in your
Speaker:life, they've gotta be serving you, right?
Speaker:They've gotta be serving you.
Speaker:So let me take you through what that looks like for me.
Speaker:Uh, I've learned in, more recently, I'm on a very, very strict training program,
Speaker:which I absolutely love, and it was because I was at 90 kilos when I was power
Speaker:lifting, and I'm, you know, I'm, I'm only 5'7", 5'8", so I was really bulking out.
Speaker:And I w- I, you know, it was muscle mostly, but I couldn't fit anything.
Speaker:So I set a goal to go back to my bench weight, which is about 75 kilos.
Speaker:This is a 15-kilo weight drop.
Speaker:So I built a very targeted program, and one of the things
Speaker:I had to do for the first time was really dial in the nutrition.
Speaker:So I had to, uh, do, sort of design macro targets every day, so protein,
Speaker:carbohydrates, and fats had to be at a very specific level every single day.
Speaker:And I've got a bunch of apps that help me with it, and it was the first time in my
Speaker:life that I had to, uh, you know, measure, uh, calorie intake by weighing everything.
Speaker:So literally, even today, even before I came in the studio, I weigh everything.
Speaker:I have scales.
Speaker:I eat very carefully.
Speaker:The results are phenomenal.
Speaker:I've never been in better shape in my life.
Speaker:And I, listen, I'm not telling you to do this.
Speaker:Very clear, this is not advice.
Speaker:I'm just telling you that what I discovered was that if you want
Speaker:extraordinary results, you've really gotta get good on the numbers, and
Speaker:that's exactly what I did, is I started to get really good on the numbers.
Speaker:And I've found that they've served me immensely.
Speaker:But could you imagine if they were just abstract numbers that
Speaker:I was chasing for no good reason?
Speaker:The point of these numbers is that they are taking me to a
Speaker:place that I'm trying to get to.
Speaker:So my purpose is to get back to 75 kilos while keeping all the
Speaker:muscle that I got out at 90 kilos.
Speaker:That's quite a trade.
Speaker:You gotta work pretty hard to get that right.
Speaker:So these numbers have a very real purpose in my life.
Speaker:You know, we have a lot of staff now, and so when I look at ROI
Speaker:spreadsheets and things that I have to manage in the business,
Speaker:it's like looking really carefully.
Speaker:Are these numbers serving me?
Speaker:Where are these numbers supposed to be taking me?
Speaker:So now let's talk about you.
Speaker:Are you tracking anything?
Speaker:And if you are tracking anything, what is the purpose of that tracking?
Speaker:Where is it designed to take you to?
Speaker:So numbers can be enormously useful for you.
Speaker:You know, number of hours spent with your kids if you wanna do that.
Speaker:Like, I, I know some people say, "That sounds crazy.
Speaker:That sounds extreme." I say, "Well, in this world, we're so busy, there's
Speaker:so much happening, there's so much complexity that sometimes you gotta
Speaker:be really deliberate and say, 'How much time am I giving to these people?
Speaker:How much time am I giving to the people that I really love and care about?'"
Speaker:And maybe you start to track that, but again, the purpose isn't to post
Speaker:on your social feeds, "I spent 3.7 hours with my children this week,"
Speaker:and virtue signal to everybody.
Speaker:The purpose is, is that time, is that metric getting you closer to what you
Speaker:want, which is a deep relationship with your children or your friends or
Speaker:whatever number is relevant for you.
Speaker:So that's the essential purpose of this.
Speaker:I really wanna put two thoughts in your mind today.
Speaker:Are you tracking anything?
Speaker:Are you tracking anything?
Speaker:So all I can tell you is that for me, every day numbers are significant.
Speaker:I play golf, you know, probably four or five days a week, and I know that
Speaker:sounds like I have the greatest life in history, but I play with my kids
Speaker:and it's very structured and I do a huge amount of practice 'cause
Speaker:I love the game and I love having something that pushes me to get better.
Speaker:And so when I'm really working hard on my handicap, I'm tracking everything.
Speaker:I'm out there tracking greens hit in regulation.
Speaker:I'm tracking, uh, number of putts taken.
Speaker:I'm taking, you know, tracking number of drives on fairway, all this sort of
Speaker:stuff, and the purpose isn't some random interest in numbers for their own sake.
Speaker:The purpose is because I wanna get better.
Speaker:I love the game and I love the purity of it, and I wanna keep getting better at it.
Speaker:So what are your numbers?
Speaker:What are you tracking?
Speaker:Are you tracking anything?
Speaker:If you wanna change your weight, your health, your fitness, do you wanna--
Speaker:maybe you wanna run a marathon, maybe you wanna run a half marathon,
Speaker:maybe you just wanna run 5K, maybe you wanna walk around the block.
Speaker:Maybe you're recovering from an injury or an illness.
Speaker:And so those numbers, maybe you walked 10 steps today.
Speaker:Maybe you walked 10 steps, and then you track it, and then
Speaker:tomorrow you walk 20 steps.
Speaker:But again, the purpose isn't to fall asleep going, "Oh, I did 20 today."
Speaker:The purpose is, "I'm closer to that 5K.
Speaker:I'm closer to being that healthy, vibrant, fit person that I really wanna be."
Speaker:So make them-- Remember I said a couple of episodes ago, Plato's
Speaker:great servant that, uh, Plato's great quote, that our emotions are wonderful
Speaker:servants but terrible masters?
Speaker:I always love that quote.
Speaker:What about the idea that numbers are excellent servants but terrible
Speaker:masters if they run our entire life?
Speaker:So I hope that's useful to you.
Speaker:I hope that's a blessing to you.
Speaker:You can, uh, jump on Instagram and do a search for jaydoylespeaks, one
Speaker:word, jaydoylespeaks, 'cause you will see me every single day doing
Speaker:something involving some sort of insanity, usually involving numbers.
Speaker:So come and say g'day on Instagram.
Speaker:If you're on YouTube, give me a follow at jonathandoylespeaks, and everything
Speaker:else is on the website, jonathandoyle.co.
Speaker:For speaking engagements and, uh, executive coaching will be on
Speaker:the website at jonathandoyle.co.
Speaker:God bless you, my friend.
Speaker:You ready for the outro?
Speaker:You ready for that one last thought to leave in your mind?
Speaker:Here it comes.
Speaker:Chase the thing, not the number that points at the thing.
Speaker:The number will follow, and if it doesn't, it was the wrong number